Data Breach at Cross Valley Federal Credit Union: What You Need to Know

In a concerning incident, Cross Valley Federal Credit Union has reported a significant data breach affecting a total of 17,826 individuals. This breach, which occurred on November 19, 2024, involved unauthorized access to sensitive information due to an external system breach. As the situation unfolds, it is imperative for those affected to understand their options and the steps they can take to protect themselves.

About Cross Valley Federal Credit Union

Cross Valley Federal Credit Union is a non-profit financial institution located at 640 Baltimore Drive, Wilkes-Barre, PA 18702. As a credit union, it serves its members by providing various financial services, including savings accounts, loans, and financial advice. The trust placed in such institutions makes breaches of this nature particularly alarming for consumers.

What Happened

The breach at Cross Valley Federal Credit Union was discovered on December 4, 2024, after the initial hacking incident on November 19, 2024. The organization acted promptly to notify affected individuals on March 13, 2025, through written communication. In addition, identity theft protection services were offered to those impacted, including 12 months of CyberScout’s Single Bureau Credit Monitoring, Report, and Score services, along with proactive fraud assistance.

Next Steps

If you are among those affected by this data breach, it is crucial to take action. We, at Srourian Law Firm (SLFLA), are here to help you navigate your options during this troubling time. Please reach out to us to discuss your situation and explore the best steps you can take to protect your personal information and mitigate any potential risks.