Data Breach at Citizens Bank: What You Need to Know

In an alarming incident of insider wrongdoing, Citizens Bank has reported a data breach affecting a total of 8,358 individuals. This breach raises concerns about the security of personal information and the responsibilities of financial institutions in protecting their customers.

About Citizens Bank

Citizens Bank is a leading financial services organization based in Johnston, Rhode Island. Known for its commitment to customer service and financial stewardship, Citizens Bank operates with a mission to provide quality banking solutions. However, this recent breach has raised questions about its data security practices.

What Happened

The breach occurred on October 23, 2023, and was discovered on the same day the following year, October 23, 2024. The nature of the breach was classified as insider wrongdoing, indicating that the breach was carried out by someone with authorized access to sensitive information. Affected individuals were notified through written communication on December 6, 2024.

As a precaution, Citizens Bank has offered identity theft protection services through TransUnion TrueIdentity for a duration of 24 months to help mitigate potential risks associated with the breach.

Next Steps

If you believe you may have been affected by this data breach, it is crucial to understand your options. We, at Srourian Law Firm (SLFLA), are here to assist you. Please reach out to us to discuss the potential steps you can take to protect your personal information and ensure your rights are upheld.

Contact us today to learn more about how we can help you navigate through this situation.